Over the Rainbow Shop

Your Online Source for 
Gay & Lesbian Pride Merchandise
Gay Pride Shopping at its Best!

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Merchandise Returns ~ Return Policy

No returns are accepted after 30 days for any reason.

Pride Products
All purchases (except body jewelry and DVDs, see below) are backed by our 100% satisfaction guarantee for 30 days. All returns must be made within 30 days and must arrive in NEW condition, no returns will be accepted for any reason after 30 days. Please contact us via the form below,  to let us know about the return. We will replace items or credit you for the full amount of the items purchase price within 15 days of the return, Original shipping charges will NOT be reimbursed nor will your shipping charges incurred to return the item(s) to us. If an item needs to be returned due to a mistake by our shipping department or due to a product defect, your replacement item(s) will be sent to you without a shipping charge. Unauthorized returns are subject to a $10.00 restocking fee. Make sure you package your return merchandise so it arrives in NEW condition. DO NOT ship your item back in a regular White Envelope! Chances are it will not make it back to us! We will not assume responsibility for items that arrive damaged due to poor packaging on your end. We also recommend insuring the return package.

For health and safety reasons:

  • Body Jewelry is Non Returnable, this includes Earrings.

  • Undergarments are Non Returnable, this includes Jocks and Boxer Shorts.


DVD Returns:
All movies are American format. Sorry, we do not carry PAL format movies.
If the seal has been opened on a DVD, it is no longer accepted for return. If we send you the wrong title, DO NOT OPEN it. If the seal is still intact, contact us through the form below. If your item proves to be defective within thirty (30) days of you receiving it, you will need to contact us, via the form below. We will gladly replace it with another copy of the same item only. (We will not issue a refund or replace it with a different title.

Complete the form below then send your return to:

Broad Perception LLC - Returns
9116 E Sprague Ave #163
Spokane, WA 99206

If you are having trouble with the form, please send an email with the above information to
 returns@overtherainbowshop.com

Name

Email

Order Number 

Zip Code

Refund or Exchange?

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Returns and Policies - Over The Rainbow Shop
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